National WIC Association

FAQ: Frequently Asked Questions

How do I update my agency info (i.e. primary user, billing contact, removing staff, updating agency billing address)?

From your dashboard, Go under “Edit/View Agency” to update, change or remove any information.


How do I know if my agency’s membership is active?

Log in to your account and view your dashboard. Your “Membership Status” is viewable at the center of your dashboard page - if you are linked to your agency. If you are not linked to your agency, please email [email protected] to see if your agency is an active member and to request your account be linked to it.


How do I add my staff to NWA to receive benefits?

Please ask your staff to create an online account here and choose your agency in STEP 1. Once they have completed account set-up, their affiliation will be automatically confirmed and they will have access to benefits.


I’m lost on your site. How do I get back to “My Dashboard”?

Click on “My Account” to the right of your name on the top left side of your screen to return to your dashboard.


How do I create an account on NWICA.org?

If your agency is already a member and you would like to access your membership benefits, please click here to create an account! Choose your agency in STEP 1. Once you have confirmed your account, your affiliation will be automatically confirmed, and you will have access to benefits.


How do I know if my agency’s membership is active?

Log in to your account and view your dashboard. Your “Membership Status” is viewable at the center of your dashboard page - if you are linked to your agency. If you are not linked to your agency, please email [email protected] to see if your agency is an active member and to request your account be linked to it. 


Who are Business Council Partners?

NWA partners with public and private organizations and corporations to ensure the continuing success of the WIC program. Each of our Business Council Partners values the WIC program and is an essential part of the NWA community. Learn more about each of our Business Council Partners.


When are member fees due?

NWA membership runs January 1 to December 31, and fees are typically collected August through November. If membership dues are not received by January 2, membership benefits may be temporarily suspended until dues are paid.


What if I forgot my password?

There is a “forgot password” feature that will appear when you click the Log-in link at the top right of the website. It will guide you through resetting your password.


How do I become a member?

See our Apply/Renew page and/or contact us at [email protected]. Learn more on our Membership Benefits page. We look forward to partnering with you!