This position serves as the Release Manger for the Crossroads Management Information System (MIS) which supports the administration of the WIC program at the state and local levels. The position is responsible for planning system enhancements, coordinating joint application design sessions (as needed) and user acceptance testing, scheduling system upgrades which requires multi-agency coordination, and extensive coordination with the Electronic Benefits Transfer (EBT) contractor. This position takes a lead role in procuring a maintenance and enhancement (M&E) contractor by drafting the RFP, working through the evaluation process, and overseeing any transition in/out activities. The position oversees the service level agreement and serves as the primary point of contact with the vendor. Applications are due by December 5, 2024 at 5:00pm.
More Information: https://www.governmentjobs.com/careers/northcarolina/jobs/4735971/crossroads-wic-mis-release-manager?keywords=crossroads%20wic&pagetype=jobOpportunitiesJobs